Shipping & Returns

SHIPPING

All orders will be processed and shipped within 2-3 business days once order is received. Once order is shipped, a tracking number for the shipment will be sent to the email provided upon completing purchase.

 

RETURNS

We want you to love your purchase! If not, we will gladly accept returns via mail or in store as long as the following guidelines are met:

All returns must be made within 14 days for full refund.

Items are eligible for return if:

  • All items are un-worn, un-washed, un-altered and have the original tags still attached.
  • Items are received with 14 days from the original purchase date (in store purchases) or delivery date (online purchases). If for some reason you are not able to meet the 14 day period, please contact us first for consideration. 
  • All items are free of make-up, deodorant, perfume, or other stains.
  • Items not meeting the above guidelines will be shipped back to customer. 

Please note:

  • Please contact us within 14 days if you intend to return any item back to our store. 
  • If you receive damaged merchandise or incorrect merchandise, please contact us immediately. All claims must be made within 14 days of purchase date.
  • Customer is responsible for return shipping costs. 
  • To return an item by mail, please complete the return form that was included with your order and include the form in your return package. Please mail items to:

    Klover
    505 1st Ave N
    Great Falls, MT 59401

    It is recommended that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us.

    Returns will be processed within 1-5 business days once we receive the return. Refunds will be made in the original form of payment.