Last updated: May 2026 — Lucas Fernandez, Shopklover
At Shopklover, we believe that playing online pokies should always be an enjoyable and entertaining experience. Under the guidance of our founder Lucas Fernandez, we are deeply committed to promoting responsible gambling practices across the Australian market. This page exists not just to meet a legal requirement, but because we genuinely care about every player who visits shopklover.com. Your wellbeing always comes before any game, bonus, or jackpot.
Gambling is a form of entertainment, not a way to make money or solve financial problems. If it ever stops being fun, it is time to take action. We are here to help you do exactly that.
Problem gambling can affect anyone, regardless of age, background, or income level. Recognising the warning signs early can make a significant difference. You may be experiencing problem gambling if you notice any of the following behaviours in yourself or someone you care about:
Take a moment to honestly answer these questions. If you answer yes to two or more of them, we strongly encourage you to reach out to one of the support organisations listed below.
Most licensed Australian-friendly online casinos allow you to set daily, weekly, or monthly deposit limits directly from your account settings. Setting a firm limit before you start playing ensures you never spend beyond your means. We recommend using this tool as a baseline habit, not just a last resort.
Reality check reminders notify you at set intervals during your session to let you know how long you have been playing and how much you have spent. These prompts are a simple but effective way to keep your gambling in perspective and prevent sessions from running longer than intended.
If you feel your gambling is becoming a concern but you are not ready for a full self-exclusion, a cooling-off period is a practical middle step. Most reputable platforms allow you to pause your account for a period ranging from 24 hours to several weeks. Use this time to reflect and seek support if needed.
Self-exclusion is a powerful tool that prevents you from accessing gambling platforms for a set period, typically ranging from six months to a permanent ban. In Australia, the National Self-Exclusion Register allows you to self-exclude from multiple online gambling services at once. Contact your casino's support team or visit your account settings to begin the process. We encourage all players who feel they are losing control to take this step without hesitation.
If you or someone you know needs immediate help, please reach out to one of these free and confidential services available in Australia:
In addition to Australian services, the following internationally recognised organisations offer free support, counselling, and guidance:
Shopklover operates a strict 18 and over policy. All content on shopklover.com is intended solely for adults of legal gambling age. We do not condone underage gambling under any circumstances. If you suspect a minor is accessing gambling content, please contact us immediately at shopklover.com and inform the relevant platform's customer support team. Responsible gaming starts with age verification, and we take this obligation seriously.
Gambling should always be a choice made freely, within your means, and for the right reasons. At Shopklover, we are proud to provide honest information about online pokies, and equally proud to stand beside our readers when it comes to player safety. If you ever need to talk to someone, please do not wait. Help is always available, and reaching out is a sign of strength, not weakness.